The pursuit of excellence, striving to be the best we can and getting ahead of our competitors. It is meeting the needs and expectations of all stakeholders—our customers, our suppliers, our staff and community at large.
VersaTech is all about connecting people, ideas and technology to create successful outcomes for our clients. Through high-quality delivery and exceptional contract performance over the past decade, we have developed a reputation as a premier technology solutions provider in the public and private sectors. Our success comes from our commitment to innovation, empowerment, teamwork, quality and generating consistently positive results for our clients.
Our growth is a direct result of a laser focus on doing outstanding work for our clients, building their trust and fostering long-term relationships. We are extremely proud that our growth and ventures into new services has come principally from client referrals, proving the importance of our core values and strategic growth drivers. As we move forward and expand our services, we will be able to create a sustainable competitive advantage that helps us communicate the value of our services and solutions, reach new markets, and reduce the risks.
At VersaTech we believe the best ideas and advances come from teamwork. We attract the elite of their field, the seasoned professionals and talented forward-thinkers — experienced people who are qualified and empowered to lead the most difficult tasks. We invest in our employees, support them and encourage them to take initiative and go beyond the expected to achieve excellence for our clients.
VersaTech is proud of our consistent growth, client satisfaction, and employee retention, and we believe that this success is directly related to living by our core values. Through this focus on quality, trust, teamwork, honesty and integrity, we have created a work setting that is collaborative, professional, results-driven and focused on innovation.
we help our clients gain that competitive edge by driving change without falling behind or missing targets, all while delivering measurable results.
The VersaTech Five-Star Experience provides the highest level of service for our customers and partners. Our Five-Star service model is built into our company culture and is evident in every engagement that we have no matter how big or small. The Five-Star experience we provide is about exceeding customer expectations, time and time again — going the extra mile.
Our Five-star experience is ingrained in our culture. Our people are friendly, genuine, anticipatory, and knowledgeable.
Our team members recognize working together and being a team player results in better customer service and delivery.
Our our customers remember us because they’ve had an experience with us that has elevated their mission and success.
Positive communication, listening to our customers, and timely responsiveness is key to ensuring successful communication.
We continuously look for ways to improve our customer’s experience and the level of service to ensure a Five-Star Experience.
In order to meet or exceed customer expectations at a reduced cost, we believe in Excellence Through Quality — encouraging our employees to support continuous improvement, anticipate problems and implement root cause solutions.
Below are listed the accreditations and certifications that validates our company’s fulfillment of requirements relating to quality and process improvement standards that encourage productive, and efficient behaviors that decrease and manage risks across every service and solution.
Capability Maturity Model Integration (CMMI) is a process level improvement and appraisal program administered by the CMMI Institute. The CMMI Development (CMMI-DEV) model covers the life cycles of software products from conception through delivery and maintenance.
ISO 9001:2015 is an international standard that specifies requirements for a quality management system (QMS). The ISO 9001 standard demonstrates an organization’s ability to provide products and services that meet customer and regulatory requirements.
ISO/IEC 20000-1:2018, often referred to as ISO 20000, is the international IT service management (ITSM) standard that enables IT organizations to ensure that their ITSM processes are aligned both with the needs of the business and with international best practice.
ISO/IEC 27000:2018, often referred to as ISO 27000, is the international standard for information security management systems (ISMS). It defines requirements to achieve compliance and demonstrate a commitment to protecting sensitive and confidential data.
No matter the current state of your data or your organizations analytics maturity level, VersaTech can help you create and implement a solid data management process. Our team of data professionals will benchmark your current status and tailor a roadmap to help you grow from there.