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Setting the New Standard for Healthcare Technology

The Challenge

Under the National Defense Authorization Act, Congress directed the transfer of all military treatment facilities to the Department of Defense’s (DOD’s) Defense Health Agency (DHA) with the goal of standardizing military health care delivery and operations nationwide.

For Fort Belvoir Community Hospital (now the Alexander T. Augusta Military Medical Center), adopting the DHA’s standards within the new policy’s aggressive timeline would be a feat in and of itself. But Fort Belvoir’s leadership wanted something more: to transform its business and clinical operations into “state-of-the-art medical care healing environment.” It needed a technology partner who could help it meet that vision head-on.

VersaTech in Action

VersaTech took on the role of Fort Belvoir Community Hospital’s in-house IT department, responsible for every device, user, and service line across the hospital’s 1.3 million square-foot main campus and three outpatient clinics.

Working closely with the hospital’s CIO, we created and executed a strategic plan for both standardization and transformation that ensured no down-time along the way:

  • Stabilized, aligned, and upgraded all IT and Clinical systems to keep pace with new and evolving clinical workflows
  • Completed a systemwide Windows upgrade across more than 10,000 devices in just 45 days, an initiative that required round-the-clock shifts to ensure the DHA’s standardization timeline was met
  • Advanced the hospital’s level of care by acquiring and integrating new, highly specialized clinical technologies for services lines as diverse as surgical care, the sleep lab, and pharmacy services
  • Achieved rapid compliance with the DoD’s changing cybersecurity frameworks, becoming the first DHA site to gain Authority to Operate (ATO) under DIACAP for LAN and the first DoD site to be awarded a 3-year ATO under RMF for LAN
  • Aligned and integrated the DiLorenzo Pentagon Health Clinic’s IT and clinical systems with FBHC’s infrastructure as part of an organizational restructuring that brought the Health Clinic under FBHC’s purview

All of this was done while delivering full-service IT program management, technical IT support, and clinical informatics to support the day-to-day needs of the hospital’s 5,500+ users.

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CONFIDENCE Delivered

By the time VersaTech’s engagement ended, Fort Belvoir Community Hospital was not just aligned with the federal government’s mandates. It was regarded as one of the top hospitals for technology in the DOD. Multiple initiatives inside the project were publicly recognized by DOD leadership, including Vice Admiral Raquel Bono (then-director of the DHA) and Terrance Branch (then-CIO of the hospital and current CIO of the National Institutes of Health).

More importantly, Fort Belvoir Community Hospital’s clinicians and staff could finally operate confidently within an IT environment that was stable, self-sustaining, and future-ready. And that makes all the difference in healthcare settings where lives are at stake and every second counts.

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