We offer practical solutions for the military healthcare programs which ensure our nation’s military forces and their families receive appropriate care while simultaneously providing administrative efficiencies and cost savings.
CAGE: 87S10 | DUNS: 080564998 | NAICS: 541611, 541614, 541618, 541690, 541990, 541519, 541513 | Facility Clearance
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Practical Solutions. Exceptional Results.
Help Desk Call Center Support
Health Information Technology
VTPM Government Solutions, LLC (VTPM) is an SBA 8(a) certified small business with expertise in Information Technology (IT), Program/Project Management and Health IT support. Our dynamic approach to project management enables the flexibility required to deliver your projects on schedule and within budget.
VTPM’s experience allows us to understand healthcare-specific concerns and issues facing the MHS and its consumers, providers, payers, and quality monitors, such as:
- Providing help desk call center support;
- Managing electronic health records;
- Compliance with the ever-changing healthcare laws, standards, and guidelines;
- Effectively using technology to improve the quality of healthcare services;
- New software and systems development;
- Independent Verification and Validation (IV&V);
- ANSI ASC X12 and Electronic Data Interchange (EDI).
- Defense Health Agency (DHA) Joint Pathology Center (JPC). Supported medical logistics, patient records, and histotechnology services for the management and analysis of human and animal tissue samples.
- Defense Health Agency (DHA) Fort Belvoir Community Hospital (FBCH). Managed the Help Desk Call Center providing tiered IT support services, improving resolution processes and efficiencies, implementing cost-saving technologies, and streamlining the Authority to Operate (ATO) process for systems certification.
- Defense Health Agency (DHA). Design Thinking and Patient Engagement. Delivered patient engagement process analysis and marketing services to the DHA NCR Medical Directorate.
- Department of Veterans Affairs (VA) Construction and Facilities Management (CFM). Provided IT Program Management services to Apprio, Inc. (Apprio) for the CFM help desk and application maintenance contract.
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